FAQ

Oops! I ordered the wrong size. How can I exchange or return my order?

All products are final sale as all products are unique and produced only once ordered.

However, in case of a damaged product or a manufacturing error, contact us within 5 days of product delivery.

 

Shipping Costs

Shipping costs will vary depending on product and location. Some suppliers are small businesses and shipping costs may reflect that. We work with suppliers located in Canada and the United States only.

 

Who designs your products?

All products are designed by a Dependa or active duty service member!

 

I have a shirt idea. Would you feature my shirt design?

We love when others get creative. E-mail us with your idea at thesalutemeshop@gmail.com or use the Contact page. We will work with you to complete the design. We'll even name it after you too.

 

I heard you donate to active duty and veteran organizations or programs. I know a program in need. Will you donate to them?

Please e-mail us with their contact information and what the program is about! We are a small business that is just starting out so it might not be much at first, but the goal is to be able to donate to multiple organizations at a time with substantial contributions. We will donate a percentage quarterly and would love to have them on our list. If they're helping veterans or AD, we love it.

 

Contact form